Shipping & Refund Policy
Shipping Policy
Cherokee Hair Products proudly ships throughout the United States.
Free Shipping: Enjoy free standard shipping on U.S. orders over $75.
Order Processing: Orders are typically processed within [INSERT NUMBER] business days. Once your order ships, you will receive tracking information by email.
Delivery: Delivery times vary depending on the shipping carrier, destination, and shipping method selected at checkout. Delays caused by shipping carriers or circumstances outside our control may affect delivery estimates.
Delivered Packages: If your tracking information shows that your package has been delivered but you have not received it, please verify your shipping address and check with household members, neighbors, or your local carrier. Contact us if you need assistance investigating the delivery. We will make reasonable efforts to help resolve the issue.
Customers are responsible for providing an accurate shipping address at checkout.
Refund & Return Policy
At Cherokee Hair Products, we take pride in the quality, care, and preparation of our hair care products.
Because our products are personal-care items, all sales are final. We do not accept returns or exchanges for reasons such as personal preference, dissatisfaction with results, or ordering the wrong product.
However, if your order arrives damaged, defective, or contains an incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photographs of the issue so we can review your concern and determine an appropriate resolution.
Nothing in this policy limits any rights or remedies required by applicable law.
Product Quality
Our products are carefully prepared with attention to ingredients, quality, and consistency. We are committed to providing customers with quality hair care products and a positive shopping experience.
Contact Us
Have questions about your order or shipping?
Email: cherokeehairproducts@gmail.com
Please include your order number when contacting us so we can assist you more efficiently.
Thank you for shopping with Cherokee Hair Products.
Cherokee Hair Products
Back To Your Roots.
